Contact Us
How can we help?
We want you and your child’s time with us to be as rewarding as possible. The answers to many questions about school life can be found on our website. If you can’t find the information you’re looking for, please get in touch, and we’ll do our best to help.
If something has gone wrong
Your child’s experience is important to everyone at our school. We want to work together with you to ensure that your child is happy at school, and that they achieve their best. If you feel something has gone wrong, we want to hear from you.
It’s always best to begin by speaking with your child's teacher, letting them know what has happened and what you would like us to do to make it better. They will get back to you as soon as they can, usually within two school days.
If there is still more for us to do, you can ask us to take a more formal look. Please see our complaints policy on our policies page - click here.
Contact details
If you have any other questions you would like to ask about Heron Park Primary Academy or views and thoughts you would like to share with us, please get in touch.
Our Headteacher is Mrs Helen Crees, and she can be contacted via the school office.
Mrs Streeter & Mrs Colgate will be happy to help with your enquiries. The office is open between 8am and 3.30pm.
Mrs Owen is our SENCo who will be able to answer any questions regarding children with special needs. She can be contacted via the school office telephone number and email address below.
Please write to the following address:
Heron Park Primary Academy
Dallington Road
Eastbourne
East Sussex
BN22 9EE
Telephone 01323 502525
Email: office@heronppa.org.uk
CONTACTING THE CHAIR OF THE LOCAL AREA BOARD (LAB)
Mr Stewart Ashworth is our chair of the LAB, and is actively involved in the school. You can contact him at the school address, or via his email address:
CONTACTING AURORA ACADEMIES TRUST
The trust is led by Mr James Freeston. Further details about Aurora and James can be found on the Trust’s website:
https://www.auroraacademies.org/
James’ email address is:
jfreeston@auroraacademies.org.uk
The address for Aurora Academies Trust is:
Gunter’s Lane,
Bexhill-on-Sea
East Sussex
TN39 4ED